1. Parties
This agreement is made between “3H TEKSTİL ÜRÜNLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ” (hereinafter referred to as the “SELLER”) and the “BUYER” who makes a purchase through the website www.micca.com.tr, in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.
2. Subject
The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and delivery of the product(s) ordered electronically by the BUYER through the website www.micca.com.tr.
3. Product Information
The type, quantity, brand/model, sales price, payment method, and delivery details of the products are displayed and confirmed by the BUYER at the time the order is completed.
4. Delivery Conditions
Products are delivered to the address specified by the BUYER via a shipping company within 1–5 business days, depending on stock availability. The shipping cost shall be borne either by the BUYER or the SELLER according to the conditions stated on the order page.
5. Right of Withdrawal
The BUYER has the right to withdraw from the purchase within 14 (fourteen) days from the date of delivery without giving any reason. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing within this period.
6. Cases Where the Right of Withdrawal Cannot Be Exercised
- For products prepared or customized in line with the BUYER’s special requests,
- For underwear, swimwear, and similar items that are unsuitable for return for hygiene reasons,
- For products whose packaging has been opened and can no longer be resold.
7. Return Procedure
When exercising the right of withdrawal, the BUYER may return the products complete, unused, and with the original invoice, using the SELLER’s contracted courier free of charge. For shipments made through non-contracted couriers, the return shipping cost belongs to the BUYER.
8. Refund
The product amount will be refunded to the BUYER within 10 business days following the receipt of the withdrawal notice, using the same payment method. For purchases made by credit card, the time for the refund to reflect on the card depends on the bank’s procedures.
9. Warranty and Liability
The products sold are covered by the manufacturer’s or importer’s warranty. If the BUYER detects a defect or damage in the delivered product, they must inform the SELLER within 6 months from the date of delivery.
10. Jurisdiction
In the implementation of this agreement, within the monetary limits determined by the Ministry of Trade, the Consumer Arbitration Committees and Consumer Courts located in the BUYER’s or SELLER’s area of residence are authorized.
11. Seller Information
Title: 3H TEKSTİL ÜRÜNLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ
Address: Merkez Mah. Yunus Emre Cad. No:2 Çekmeköy / İstanbul
Phone: 0216 641 26 71
E-mail: [email protected]
Tax Office: Sarıgazi
Tax Number: 0010283579
KEP: [email protected]
This agreement enters into force as soon as it is electronically approved by the BUYER.